Last updated: July 2026
Welcome to New Empire Remodeling. By using our website, messaging channels (Facebook Messenger, Instagram Direct, SMS), or requesting a quote from us, you agree to the following terms.
1. Our Services
New Empire Remodeling provides home remodeling and painting services in the Jacksonville, FL area, including kitchen and bathroom remodeling, cabinet painting, and interior/exterior painting. We use an automated virtual assistant (“Alex”) across our website, Facebook Messenger, and Instagram Direct to answer initial questions, collect project information, and help schedule free estimates.
2. Estimates
Any pricing information shared during a chat conversation is a general range only. A final, accurate quote is provided only after a free in-person visit or photo-based assessment by our team.
3. Communication
By messaging us or submitting your contact information through our website or social channels, you consent to being contacted by phone, email, SMS, or the same messaging channel you used, regarding your inquiry.
4. No Guarantee
While we strive for accuracy in our automated responses, information provided by our virtual assistant is for general guidance only and does not constitute a binding offer or contract. A signed proposal from our team is required to begin any project.
5. Limitation of Liability
New Empire Remodeling is not liable for any indirect, incidental, or consequential damages arising from the use of our website or messaging channels.
6. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.
7. Contact Us
Questions about these terms? Contact us at [email protected]